We strive to provide best in class customer service. All orders are custom made and the detail we put in to present a quality product can take time.
Once an order is placed, they will be sent to our local printer within 72 hours. The processing time can vary, but will take no longer than 7 business days.
The printer will notify when the items are done processing. We will then ship your order and provide you with a tracking number. Aeonik Threads is not responsible for orders lost, mishandled or misplaced by carrier.
Returns/ Exchange Policy
If you are not completely satisfied with your purchase, you may return the item within 14 days of receiving it for an exchange or credit only. Items must be in its original packaging and in perfect, unused condition.
If you have any additional questions, please send an email to firstname.lastname@example.org
Thank you for your business and we appreciate your support